Dreams Mattress is a worldwide technology to secure your every nap better and wake up with a fresh psyche and core to undertake each other. Select according to your preferences from various mattresses specially designed for your suitable sleeping time. Dreams Mattress not only gave importance to money but also didn’t compromise on quality. They will afford luxury products that style your nap and keep you feeling flexible and active. They are providing Orthopedic Mattresses for people enduring joint and muscle misery to apt their sleeping posture. They are also providing mattresses for children as they know about children’s jumping and bouncing plays.
Dreams Mattress demands they are serving both in-store and online. They also demand a return policy without flaws. The return policy would be processed within 7-10 days.
Returns and Refunds.
Dreams Mattress gave great care to deliver their products with excellent packing without any kind of damage. Without hesitation, Dreams Mattress also ensures the returning of the product with the same unchanged circumstance. The return and refunding of the product will be processed within 7-10 days.
Here are the phases of processing a return request:
You can access the return request within 48hrs after the delivery by calling their customer care service or mailing at sales@dreamsmattress. in To check the eligibility of the returning commodity, send an email along with pictures of the product received with your order details. Within 2-3 working days, a return pick-up of the product will be arranged after approving the return request. It takes 7-10 days to get back the delivery product at their depot. Thereupon, it takes 7days to commence the refunding process.
Eligibility of the Return procedure
The return recommendation of the product will only be approved under the following ailments:
Whenever a wrong item is shipped. If you found a manufacturing defect in the commodity. When the quality of the product is not as expected. When the product you obtained is in a damaged situation.
Take-away Points
There are certain points to be mindful of about returning the Dreams Mattress products. They are as follows:
The product should be in its actual form without being destroyed or used. The returning product should contain the things you received along with the product, such as handbooks, warranty coupons, barcodes, labels, invoices, additional appliances, etc. The product must be returned in its initial packaging itself. The refunding procedure will be initiated within 7days of collecting the merchandise at their storehouse. Hence there is no need for worries in between. The refunding protocol will be based on a detailed checkup of the returned product. The authorities have the right to call for their original product itself. As each process of refund is carried out in a step-by-step manner, you have to be in a connection with the Dreams Mattress Team. Products bought online must be returned online. It cannot be returned to their stores. The refunding shall be processed through the same transaction mode you followed. It takes about 5days for NEFT(National Electronic Fund Transfer)to be processed.
Dreams Mattress Cancellation Policy
The Dream Mattress product you ordered can be asked for cancellation.
Since you need to keep in mind the following circumstances:
You have to propose a cancellation request at their customer care service or deliver an email to sales@dreamsmattress. in. You need to propose the cancellation request within 24hrs of spotting the order. It is not possible to cancel the item that is shipped.
Dreams Mattress Privacy Policy
Dreams Mattress is equity of R P Foam Home Private Limited. They perceive the value of your privacy and admire your belief in them. Therefore, they secure your privacy by protecting the information that you gave them. RP Foam Home Private Limited will only use your information according to the sign-in procedure of the policy. This policy applies to both new and former visitors to this outlet. They store all your collected information in a public space of their forum or a third-party social media area that belongs to them.
Conclusion
Dreams Mattress is the right choice for your comfort and healthy sleep. They don’t make excuses about the quality of their products. They are always devoted to various folks’ needs. They secure a fast delivery as well as return process both in-store and online. Dreams Mattress is inclined to provide you with the best comfortable nap with their specially designed mattresses according to your needs. Custom-made mattresses are designed mindful of the customer’s nap posture, comforts, and health.
- Is there a return strategy available for Dreams Mattress products?
Yes. Dreams Mattresses are ready to take back its products in an undamaged form.
- How long does it take for the refunding process?
Dreams Mattress takes about 7 to 10 days for the refunding process after the product reaches its storage.
- Is there a cancellation policy available for Dreams Mattresses?
Yes. You can cancel the product within 24hrs of the order placement. Also, you cannot cancel the shipped product.
- Is a custom-made mattress available in Dreams Mattresses?
Yes, Definitely. Dreams Mattresses will provide customized mattresses.
- Can I return an online brought mattress to the store?
No. It is not possible. You have to return it through the online fora itself.
